Want2Stay Vacation Accommodation Helpdesk

How to Contact a Host

How do I contact a host before booking a reservation?

If you want to contact a host before booking a reservation, send them a message on Want2Stay. Once it's confirmed, you can message, email, or call the host to communicate until the trip has ended.

Before booking a reservation

If you want to find out more about a listing, host, or experience before booking, you can message the host on Want2Stay. Make sure to review the listing page or experience description to clarify anything you need from the host.

To message a host before making a reservation:

  1. On Want2Stay, go to the listing for the host you want to contact.
  2. Click Contact Host on the listing page.
  3. Enter the dates and number of guests for your trip. You can adjust this information before booking.
  4. Write your message and click Send Message.

For your safety and privacy, you can’t call or email hosts before your request is accepted. 

Team: Want2Stay

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